International Compliance

Important
Information for International Clients

By submitting a custom watch design request, commission application, or deposit ("Submission"), you agree to the following international compliance and operational terms:

Sanctions and Export Control Compliance
In accordance with United States economic sanctions and export control laws enforced by the Department of the Treasury’s Office of Foreign Assets Control (OFAC) and the Department of Commerce, you certify that:
• You are not a citizen, resident, or entity operating within a comprehensively sanctioned or embargoed country or region (including but not limited to Cuba, Iran, North Korea, Syria, Russia, Belarus, and the Crimea, Donetsk, or Luhansk regions of Ukraine).
• You are not named on, or owned 50% or more by an individual or entity on, any U.S. government restricted-party list, including the Specially Designated Nationals (SDN) List.
• The final custom timepiece will not be shipped, transferred, or re-exported to any restricted destination or prohibited individual.
Submission Screening and Right to Cancel
We reserve the right to screen all client names, geographic locations, and payment details against the U.S. Consolidated Screening List prior to reviewing designs, accepting deposits, or initiating a build. We maintain the absolute right to immediately cancel any request, terminate any ongoing build, and refuse or freeze service if a transaction is flagged as a potential compliance or regulatory violation.
International Duties, Taxes, and Custom Declarations
For all international orders built and shipped from the United States:
• The customer is the importer of record and is solely responsible for all local import duties, customs fees, value-added taxes (VAT), or luxury taxes imposed by the destination country upon arrival.
• All outbound shipments will be declared at full transaction value with accurate commercial invoicing. Packages will not be marked as "gifts" or intentionally undervalued under any circumstances.
• We are not responsible for delivery delays, border holds, or seizures resulting from destination customs inspections or local regulatory actions.
Intellectual Property and Design Rights
By submitting digital request concepts, images, or reference materials, you warrant that you hold the necessary rights to use those materials and that the requested build does not infringe upon the active trademarks or intellectual property of third-party watch manufacturers.